NLUO Mediation Blogs

The AI Mediator Problem: Can a Machine Be Neutral?

The blog examines whether AI can remain neutral when used in online mediation under India’s Mediation Act, 2023. It highlights concerns around algorithmic bias, party autonomy, transparency, and procedural fairness, arguing that AI-driven processes may influence parties and reproduce existing inequalities. It calls for stronger safeguards, including AI transparency and mandatory human oversight.